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Nationwide IT Support (Remote + Onsite)

What is IT support? Fast help for issues, outages, and user requests via remote or onsite assistance.

How fast can you respond? We respond quickly based on priority and agree response targets per plan.

Do you support NZ-wide? Yes. Remote support is standard with onsite visits when required.

EdgePoint IT Solutions provides business IT support across New Zealand via fast remote support and scheduled onsite support when needed. We resolve day-to-day issues, coordinate vendors, and keep systems stable with structured troubleshooting and clear communication.

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Common support requests

Email and Microsoft 365 issues

Wi-Fi and network troubleshooting

Device setup, replacements, and onboarding

Printer and shared folder access

Password and MFA support

Software installation and errors

Performance and reliability issues

Support options

Ad-hoc support (as required)

Block hours (prepaid)

Managed support (recommended for stability)

FAQ

Do you support businesses outside Auckland?

Yes. We provide remote support across New Zealand and schedule onsite visits when required.

Can we use ad-hoc support?

Yes. We offer ad-hoc support, block hours, and managed plans depending on your needs.

Get fast, reliable IT support.

Talk to an engineer and get a plan that fits your team.

Talk to Support View pricing plans