.png)
Managed IT Services, Cloud & Cybersecurity for NZ Businesses
EdgePoint IT Solutions is a New Zealand-based managed IT services provider delivering proactive IT support, cloud services, cybersecurity, and business technology solutions to organisations nationwide.
Proactive monitoring, fast response, and security-first support—so your team stays productive and your systems stay protected.
EdgePoint IT Solutions is a New Zealand managed IT services provider delivering nationwide IT support, cloud solutions, cybersecurity, and business software development from our Auckland base.
We focus on prevention first—monitoring, patching, security hardening, and clear processes—then respond quickly with plain language support when you need help.
What EdgePoint IT Solutions Does
We manage, secure, and support business IT environments so organisations can operate reliably without the cost and complexity of an in-house IT team. Our services focus on prevention, fast support, and long-term technology planning.
Who We Support
We support New Zealand businesses with 10 to 250 users that rely on Microsoft 365, cloud systems, and secure IT operations to run day to day. Our clients typically need predictable IT costs, strong security, and responsive support.
Where We Operate
We are Auckland-based and provide managed IT services across New Zealand. Support is delivered remotely by default, with onsite assistance available when required.
Managed IT Services
What Is Included in Managed IT Services?
Managed IT services include proactive monitoring, maintenance, and support of your entire IT environment to prevent issues before they disrupt your business.
What's included:
- 24/7 system monitoring and alerting
- Patch management and updates
- IT helpdesk and escalation support
- Endpoint and identity security controls
- Vendor coordination and documentation
Do You Provide Remote and Onsite IT Support?
Yes. We provide fast remote IT support across New Zealand and arrange onsite support when physical access is required. Most issues are resolved remotely to minimise downtime.
What Cybersecurity Services Do You Provide?
We help businesses reduce cyber risk by implementing layered security controls that protect users, devices, email, and data.
Our cybersecurity services include:
- Multi-factor authentication (MFA)
- Endpoint protection and monitoring
- Email security and phishing protection
- Security baselines and best-practice policies
Do You Manage Microsoft 365 and Azure?
Yes. We manage Microsoft 365 and Azure environments, including setup, migrations, security configuration, user management, and ongoing optimisation.
How Do Backup and Disaster Recovery Work?
We design and manage backup and disaster recovery solutions that ensure business data can be restored quickly after hardware failure, cyber incidents, or accidental deletion.
Do You Build Websites and Custom Business Software?
Yes. We design and develop websites, portals, and custom business applications to support operations, automation, and customer-facing workflows.
Why Businesses Choose EdgePoint IT Solutions
What Results Should You Expect?
Businesses working with us typically experience:
What Makes Your IT Support Different?
We focus on prevention first. By monitoring, maintaining, and securing systems continuously, we reduce incidents instead of reacting to them. When support is needed, issues are handled clearly and efficiently.
How Our Managed IT Process Works
1. Assess Your IT Environment
We review your systems, risks, and business requirements to identify immediate issues and improvement opportunities.
2. Stabilise and Secure
Critical problems are resolved, devices are standardised, and security baselines are implemented to create a stable foundation.
3. Optimise and Plan
We improve performance, automate maintenance tasks, and develop an IT roadmap aligned with your business goals.
Industries We Support in New Zealand
We support a wide range of industries with tailored IT solutions, including:
What our clients say
Client name, company, city
Outcome highlight: reduced downtime and faster support turnaround.
Client name, company, city
Outcome highlight: security improvements and clearer compliance readiness.
Client name, company, city
Outcome highlight: smoother Microsoft 365 performance and proactive planning.
Frequently Asked Questions
How much do managed IT services cost in New Zealand?
Managed IT services are typically priced per user or per device, depending on requirements. Costs vary based on security needs, complexity, and support coverage.
What is the difference between managed IT and break-fix support?
Managed IT services are proactive and subscription-based, focusing on prevention and continuous improvement. Break-fix support is reactive and only addresses issues after they occur.
How quickly can you onboard a new client?
Most clients can be onboarded within two to four weeks, depending on the size and complexity of their environment.
Do you support multi-site and hybrid workforces?
Yes. We support multi-site businesses and hybrid teams using secure cloud-based systems and remote management tools.
Do you provide remote and onsite IT support?
Yes. We provide fast remote IT support across New Zealand and arrange onsite support when physical access is required. Most issues are resolved remotely to minimise downtime.
Do you manage Microsoft 365 and Azure?
Yes. We manage Microsoft 365 and Azure environments, including setup, migrations, security configuration, user management, and ongoing optimisation.
Request a Free IT Assessment
Get a clear overview of your current IT environment, security posture, and improvement opportunities. We'll provide practical recommendations with no obligation.